We offer free shipping on orders over $99.
For orders below $99, a $12 shipping fee applies.
Shipping costs for FireNest are calculated at checkout depending on the set.

Orders are typically shipped within 5–7 business days.
Delivery to your country usually takes 10–15 days on average, depending on your local carrier and destination.Once your order is shipped, you’ll receive a confirmation email with tracking details.
For pre-order items, the estimated shipping date is shown on the product page.
Please note that shipping times may be longer during holidays.

30-Day Returns & Exchanges: We accept returns for unused items in original packaging.

Quality Guarantee: If your item arrives defective or damaged, simply email eck@eckidea.com with photos/videos. We’ll arrange a replacement promptly—your satisfaction is our top priority.